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Legal

Terms of Use

These terms set out the agreement between you and Seam when you use our app and website.

Last updated: [Date to be confirmed]

Draft for legal review. Items shown like [this] are unresolved and need confirming.

1. The service

Seam is a personal organisation tool that helps people who wear hair replacement systems keep track of maintenance, system lifespan and appointments. Seam is not a medical service and does not provide medical, dermatological or professional hair-care advice.

2. Eligibility and accounts

You must be at least [minimum age] to use Seam. You’re responsible for keeping your sign-in details secure and for activity on your account.

3. Your responsibilities

You’re responsible for the accuracy of the information you log. Any decisions about your hair system, its care or professional services remain yours.

4. Subscriptions and billing

Seam requires a paid subscription. For UK customers, plans are currently offered at:

  • Monthly — £3.99 per month
  • Quarterly — £9.99 every 3 months
  • Annual — £29.99 per year

These are examples only. Final prices, currency and subscription terms are shown by the relevant app store before you confirm a purchase, and may vary by region. Payment is taken by the app store.

5. Free-trial eligibility

Eligible new subscribers may receive a one-month free trial. Eligibility is determined by the app store and Seam’s offer rules. Unless cancelled at least 24 hours before the trial ends, your subscription begins and you’ll be charged.

6. Automatic renewal and cancellation

Subscriptions renew automatically at the end of each period unless cancelled at least 24 hours before renewal. You can manage or cancel your subscription in your app store account settings. Deleting your Seam account does not cancel your subscription. Refunds are handled by the app store under its policies.

7. Acceptable use

Please don’t misuse Seam — for example by attempting to access other users’ data, interfering with the service, reverse engineering the app or using it for unlawful purposes.

8. Availability and changes

We work to keep Seam available and reliable but can’t guarantee uninterrupted service. We may update, change or discontinue features over time.

9. Intellectual property

Seam, its name, logo, design and content belong to us or our licensors. Your logged data remains yours.

10. Limitations and disclaimers

Seam is provided “as is”. To the extent permitted by law, we are not liable for indirect or consequential loss. Nothing in these terms limits rights you have under applicable consumer law. [liability wording to be reviewed]

11. Account termination

You can delete your account at any time from within the app. We may suspend or close accounts that breach these terms.

12. Changes to these terms

We may update these terms. If changes are significant, we’ll let you know in the app before they take effect.

13. Contact

Questions about these terms: [contact email]. Operator: [legal entity name and governing law]