Logging maintenance
Tap the + button on your dashboard, choose the type — fresh install, refit, haircut or lift fix — and set the date. Your timeline updates straight away. Logged something by mistake? Open the entry to edit or remove it.
Support
How can we help?
Quick answers to common questions, and a real person when you need one.
Subscriptions
Seam subscriptions are handled by Apple. To change or cancel your plan, open iPhone Settings → your name → Subscriptions → Seam. Refund requests are made to Apple directly.
Restoring purchases
New phone or reinstalled the app? Sign in with the same Apple ID used to subscribe, then use Restore Purchases on the subscription screen in Seam.
Cloud backup & account access
Your data is backed up to your Seam account. Sign in with the same account on a new device to bring everything back. If you can’t sign in, use the password reset option or get in touch.
Frequently asked questions
What is Seam?
Seam is an iPhone app that helps you organise your hair-system routine. You can log maintenance, see how long your current system and attachment have been in place, plan appointments and look back over your own history.
Who is Seam for?
Anyone who wears a hair replacement system, whether you maintain it yourself, visit a salon, or do a bit of both.
Can I track different types of maintenance?
Yes. You can log fresh installs, refits, haircuts and lift fixes, each with a date, so your timeline stays accurate.
Does Seam help me plan appointments?
Yes. You can add appointments, holidays and important events to your calendar and see them alongside your maintenance routine. Seam doesn’t book salons for you.
How much does Seam cost?
In the UK, Seam costs £3.99 a month, £9.99 every three months or £29.99 a year. Prices may vary by region and are shown in the App Store before you subscribe.
Is there a free trial?
Eligible new subscribers can try Seam free for one month. After the trial, your chosen subscription begins unless you cancel beforehand. There’s no permanent free tier.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Seam. Cancel at least 24 hours before renewal to avoid being charged for the next period.
Is Seam available on Android?
Not yet. Seam is launching on iOS first, with Android planned for later.
How can I delete my account?
In the app, go to Profile → Account & support → Delete Seam account. Deleting your account doesn’t cancel your App Store subscription, so please cancel that separately.
Still need a hand?
Email us and we’ll get back to you as soon as we can. Please include the email address linked to your Seam account.
[Official support email to be confirmed]