Privacy Policy

We collect information you give us when you create an account and use the app, plus limited technical information needed to run the service.

• Account details, such as your email address
• Hair-system and routine information you choose to log
• Subscription status received from the app store
• Basic technical data such as device type and app version [confirm exact technical/diagnostic data collected]

Seam uses Supabase to provide sign-in and account management. When you create an account, your email address and authentication credentials are processed by Supabase on our behalf. [confirm sign-in methods offered, e.g. email, Sign in with Apple]

This includes the details you log in the app — for example installs, refits, haircuts, lift fixes, system start dates, appointments, events and notes. We use it only to provide Seam’s features to you, such as your timeline, calendar and personal history.

Your app data is stored in the cloud using Supabase so it can be backed up and restored when you sign in. [confirm hosting region(s) for Supabase project]

Purchases on iOS are processed by Apple through the App Store. We do not receive your full payment card details. We use RevenueCat to manage subscription status, which receives an anonymous app user identifier and purchase information from the app store.

We rely on trusted providers to operate Seam:

• Supabase — authentication and cloud database
• RevenueCat — subscription management
• Apple — App Store billing on iOS

[list any analytics, crash reporting or email providers]

We take reasonable technical and organisational measures to protect your information, including encrypted connections between the app and our services. No system can be guaranteed completely secure.

We keep your information for as long as your account is active. [confirm retention periods, including backups and any legal exceptions]

You can request deletion of your Seam account from within the app at Profile → Account & support → Delete Seam account. See our account deletion page for details. Deleting your account does not cancel your app store subscription.

Depending on where you live, you may have rights to access, correct, delete or export your information, or to object to certain processing. You may also have the right to complain to your local data protection authority.

Data controller: [legal entity name and address]
Contact: [privacy contact email]

Our service providers may process information in countries other than your own. Where required, we rely on appropriate safeguards for such transfers. [confirm transfer mechanisms]

We may update this policy from time to time. We’ll revise the date above and, where changes are significant, let you know in the app.